TERMS AND CONDITION
SMS Terms & Conditions
SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications:
If you have consented to receive text messages from IMOTORS, you may receive messages related to the following (provide specific examples):
Conversational messages e.g.: (appointment reminders, consultation, follow-up messages, recommendations, vehicle information)
Conversations between customer(s) and employees e.g.: (address, appointment reminders, follow-up messages, payroll, purchase agreement)
Example: “Hello, this is IMOTORS. This is a reminder of your upcoming appointment at IMOTORS on WEDNESDAY, February 26, 2025, at 03:00 PM. Reply STOP to opt out of SMS messages at any time.”
“Hello, this is IMOTORS. We noticed that you’re interested in one of our vehicles. How can we assist you further in making the best choice for your needs?”
“Hello, thank you for speaking with our sales team. We have provided a link to the vehicle to keep you informed and make it easier for you to review the details. If you have any questions or need further assistance, feel free to reach out.”
Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to [20] SMS messages per week related to
Example:
“Message frequency may vary. You may receive up to 20 SMS messages per week regarding your Conversational messages and conversations between employees.”
Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
Opt-In Method:
You may opt-in to receive SMS messages from IMOTORS in the following ways:
By filling out a website form
Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://www.imotorsautogroup.com/contact-us/
Additional Options:
• If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
Standard Messaging Disclosures:
• Message and data rates may apply.
• You can opt out at any time by texting “STOP.”
• For assistance, text “HELP” or visit our https://www.imotorsautogroup.com/privacy-policy/ and Terms and Conditions.
• Message frequency may vary
This privacy notice discloses the privacy practices for this web site. This privacy notice applies solely to information collected by this web site. It will notify you of the following:
- What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.
Types of Personal Information Collected
Personal Identifiers:
● Full Name
● Email Address
● Phone Number
● Physical Address (Mailing or Shipping Address)
Transactional Data:
● Purchase History (e.g., vehicles, services)
● Payment Information (Credit card details, payment history, etc.)
● Vehicle Information
● Warranty or Service Contract Details
Online Behavior & Preferences:
● Browsing History (pages viewed on the IMOTORS website)
● Search Queries and Product Preferences (vehicles, features)
● IP Address
● Device Information (device type, operating system)
● Cookies and Tracking Data (for personalization and analytics)
Demographic Information:
● Age and Gender (if voluntarily provided)
● Location Data (if IMOTORS tracks GPS or provides location-based services)
Communication Records:
● Email interactions, chat records, or phone conversations
● Customer Service Interactions (including appointments, address, queries, issues, or
returns)
Survey and Feedback Data:
● Responses to Customer Satisfaction Surveys
● Ratings or Reviews Submitted
● Feedback provided via phone, email, or online forms
Utilization of This Information
● Transaction Processing: Personal and payment information is collected to complete
vehicle sales, service bookings, and financial transactions at IMOTORS. This includes
processing payments, handling vehicle delivery, and providing after-sales services.
● Improving User Experience: Browsing data, location information, and device data are
analyzed to enhance IMOTORS’ website navigation, optimize the content displayed, and
personalize the user experience for more relevant vehicle and service suggestions.
● Personalization: Purchase history, preferences, and demographic data are used to offer
personalized promotions, recommendations, and product suggestions that match the
customer’s specific needs or past behaviors.
● Customer Support: Contact information (emails, phone numbers, or account details) is
utilized by IMOTORS to provide support, answer inquiries, handle returns, facilitate
service bookings, and resolve any issues or complaints.
● Marketing: Collected data will be used by IMOTORS from targeted advertising, sending
promotional emails, information on new arrivals, and customer loyalty programs to
improve marketing efforts and customer engagement.
Practices for Sharing This Information
● Service Providers: IMOTORS will not share your data with any trusted third-party
service providers required to complete transactions, such as payment processors,
vehicle delivery services, or customer support platforms.
● Marketing Partners: IMOTORS may receive shared data from external marketing
agencies related to targeted advertising, promotional campaigns, and personalized
offers. Only essential information will be shared, such as email addresses for newsletters
or anonymized customer behavior data for analytics purposes. This ensures that we
respect privacy while utilizing relevant data to enhance your experience.
● Affiliates and Business Partners: IMOTORS will not share your information with any
affiliated dealerships or service providers to offer cross-promotions, exclusive deals, or
bundled services.
● Legal Compliance: IMOTORS will disclose personal data if required by law, such as to
respond to subpoenas, legal proceedings, or regulatory requests. Additionally, data may
be shared with law enforcement when necessary for the protection of IMOTORS’ rights
or to comply with legal obligations.
● Consent-Based Sharing: Any sharing of personal information outside the
circumstances described above will be done only with your explicit consent. You will be
informed of such sharing opportunities and given the option to opt-out of such practices.
Example Statement for Sharing Practices: “At IMOTORS, we prioritize your privacy. We will
not share your personal data with third-party service providers for completing transactions,
assisting with customer support, or delivering services on our behalf. Your information will not be
shared with marketing partners for promotional purposes. Any data shared will be anonymized
when applicable. We will only disclose your information when required by law or with your
explicit consent.”
1. SMS Consent Communication:
The information, such as Phone numbers, obtained as part of the SMS consent process, will not be shared with third parties for marketing purposes.
2. Types of SMS Communications:
If you have consented to receive text messages from IMOTORS AUTO GROUP, you may receive conversational messages related to:
- Appointment reminders
- Consultation
- Vehicle information
- Follow-up messages
- Billing inquiries
3. Message Frequency:
Message frequency may vary depending on the type of communication. You may receive up to 20 SMS messages per week related to your case.
4. Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5. Opt-In Method:
You may opt-in to receive SMS messages from IMOTORS AUTO GROUP in the following way:
- By submitting an online form
6. Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7. Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at IMOTORAUTOGROUPINC@GMAIL.COM
Additional Options:
- If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
8. Standard Messaging Disclosures:
- Message and data rates may apply.
- You can opt-out at any time by texting “STOP.”
- For assistance, text “HELP” to any SMS message you receive from us for assistance, and learn more on our Privacy Policy and Terms and Condition pages
- Message frequency may vary.